"Beneath the Moon" 8"x 10" Original Watercolor Illustration

Return & Refund Policy for Original Art Paintings

Thank you for your purchase and support of original artwork. I take pride in offering unique, one-of-a-kind pieces created with care and craftsmanship. Please review my return and refund policy below.

Returns

Because each painting is a unique, original piece of art, all sales are considered final. However, I understand that circumstances may arise that require special consideration.

I offer returns only under the following conditions:

• The artwork arrives damaged or defective.

• The item received is significantly different from what was described or shown.

To be eligible for a return:

• You must contact me within 7 days of receiving your artwork.

• The item must be returned in its original packaging and condition.

• Proof of damage (such as photos) must be provided.

I do not accept returns due to:

• Buyer’s remorse

• Misjudgment of size or color (Please review descriptions and dimensions carefully)

• Custom or commissioned pieces

Refunds

If your return is approved:

• I will notify you once we’ve received and inspected the returned item.

• A full or partial refund will be issued to your original method of payment within 7–10 business days.

• Shipping costs are non-refundable, unless the return is due to my error or a damaged item.

Damaged or Lost Shipments

I take great care in packaging artwork securely. If your order arrives damaged:

• Contact me immediately at randihoytart@gmail.com

• Save all packaging materials and artwork as evidence for a claim.

Cancellations

Orders may be canceled within 24 hours of purchase unless the item has already been shipped. After that time, cancellations are not guaranteed.

Contact Me

For any issues regarding your order, please contact me at:

Randi Hoyt Art
Email: randihoytart@gmail.com
Website: www.randihoyt.com